Head of Commercial Operations
We are seeking an experienced Head of Commercial Operations to join our Senior Leadership Team.
This is a pivotal leadership role, reporting directly to our CEO and responsible for all income-generating activity including our iconic Vegan Trademark, product ranges, promotional products, and merchandise.
You will oversee a team of around 30 staff through four direct reports, manage a budget, and co-own our commercial strategy to ensure financial targets are met while maintaining our brand integrity.
The Role
In this role, you will:
- Provide commercial leadership across all income-generating services, ensuring high-quality client journeys and efficient delivery.
- Oversee the financial, cost, and logistics modelling of all products and services, taking full P&L accountability.
- Work closely with our Head of Innovation and Development to identify and capitalise on opportunities to achieve ambitious growth targets.
- Collaborate with our Head of Operations to continuously improve technological systems and operational processes in line with wider business activities.
- Lead, coach, and develop four managers to embed a culture of accountability, collaboration, and continuous improvement.
- Lead on annual reviews, presenting performance updates and strategic proposals to senior stakeholders.
- Represent The Vegan Society externally, upholding ethical standards, regulatory compliance, and our brand reputation in both UK and international markets.
About You
We’re looking for a commercially astute senior leader who can hit the ground running and provide stability and clear direction. You will bring:
- Significant experience in senior operational leadership within a B2B commercial or service-based environment, ideally managing large budgets and teams.
- Proven success in streamlining operations, driving income growth, and managing cross-functional managers.
- Strong financial and commercial acumen, with demonstrable experience of P&L accountability.
- Excellent interpersonal and communication skills, with the ability to build relationships and act with tact and diplomacy.
While experience in a mission-led organisation is advantageous, it is not essential, but motivation by the cause and alignment with the values of The Vegan Society is essential.
The Vegan Society as an organisation values equality, diversity and inclusion. We want to be an organisation that tackles any structural discrimination or prejudice. We are actively trying to increase diversity in our organisation and encourage applications from all sections of the community.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.
Salary and Hours
This is a full-time (37.5 hours per week) role up to £60,000 (depending on experience)
How to Apply
The Vegan Society has partnered with Ellwood Atfield for this appointment.
For further information and to apply for the role of Head of Commercial Operations, please click here.
You can find the recruitment pack here.
The application deadline is 9am Thursday 23 October 2025.
First stage interviews: Monday 3 and Tuesday 4 November 2025 (virtual)
Final stage interviews: Wednesday 19 November 2025 (in-person)
If you have any questions regarding this role, please email [email protected]*.
*Please note, this email address is intended for questions regarding any of our live roles. We are unable to accept any applications made to this email address. Applications sent to this address will not be considered for any of our vacancies.
